Frequently Asked Questions

Everything you need to know about shopping with Borsali.

What are your shipping times and costs?

We offer standard shipping which typically takes 3-5 business days and express shipping which takes 1-2 business days. Shipping costs are calculated at checkout based on your location and order weight.

How can I return an item?

If you are not satisfied with your purchase, you can return it within 30 days of delivery. Items must be in their original condition and packaging. Please visit our Returns Portal to start the process.

Which payment methods do you accept?

Borsali accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I track my order once it has shipped?

Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

Are the products on Borsali authentic?

Absolutely. We source our products directly from authorized distributors and manufacturers to ensure that every item sold on Borsali is 100% authentic and of the highest quality.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International delivery times vary by destination and typically range from 7 to 14 business days.